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Let’s Talk About the Unsaid in Human Resources

How do we hire the best candidate? How do we retain talent? What should we focus on during performance cycles? How do we give feedback? Human resources has discussed, reframed, and revisited these questions countless times over the years. But what about the unsaid HR topics? Let’s talk about them.

Red Flag or Insight

Many of us avoid hard truths especially while still employed. The same issues then push us to look for a new job, yet we hide them in interviews. Why? Because there is the unwritten rule: “Don’t bad-mouth your employer.” But what if the culture truly didn’t fit? And the pattern affected more than one person? Human Resources’ fear is understandable: If they complain about them, they’ll complain about us. Another fear: Our own culture may have similar cracks. The result is too often is that candidates fall back on ‘safe’ resignation stories.

There’s a better way: Ask for respectful honesty. Describe the issue, the impact, and your response. Share what you learned. Say what you’ll do differently next time. That turns a red flag into an insight.

When sharing a tough opinion, you can keep it simple with the CARE approach. Start with the Context: a quick line of background. Then explain the Action: what you did. Follow with the Result: what changed because of it. And finish with Evolve: what you would do differently next time. This way, even a difficult story comes across as honest and constructive, not as a complaint.

Hidden Bias in Recruitment

Candidates apply; recruiters search. That’s the easy part. The hard part is judging “fit” without silencing people or baking in bias.

We often cling to culture fit. It can feel safe. A team of similar people argues less at first. Sameness may feel easier, but it can also limit ideas and create blind spots. In one team I worked with, most profiles looked alike on a DISC lens. Leadership noticed. For the next hire, we focused on the role’s real needs and invited complementary strengths. The new teammate brought fresh angles, and better decisions followed. This doesn’t mean hiring against your culture. It means welcoming healthy differences that serve the work.

Do long-tenured recruiters truly get why newer generations change jobs? Or do personal beliefs turn into quiet bias? I saw a post on LinkedIn asking why some people “can’t stay” at one company for long. There’s a hidden assumption there: if nothing is “wrong,” you should stay for years. But why?
People can want change even when pay, manager, and role are fine. They may want to leave the comfort zone, try a new industry, or stretch into a different kind of work. If we treat shorter stints as proof of a problem, we risk missing context and potential.

That’s why it helps to zoom out and look deeper than the résumé. Behind each move is a story, and understanding it often reveals more than the calendar ever could.

When evaluating job changes, don’t stop at labels. Ask for the story: what prompted the move, what they were seeking, and what they delivered. Look at the outcomes of each role; the impact, the skills gained, the references rather than just the dates. Probe for intention and learning: what would they do differently now? Finally, consider the context of the role itself. Some positions value stability, others benefit from variety. Make the decision consciously, not out of habit.

If you want to read more about hiring bias, you can check out here.

Performance Reviews

Let’s not skip performance reviews, they’re important. Most companies run them at least once a year, often with mixed feelings. But do we really evaluate their impact on both managers and employees? At their best, reviews help us see growth areas, support development, and highlight achievements. They can be valuable and even necessary. But only if they’re done fairly, at the right time, and for the right purpose.

Problems arise when reviews are misused as a hidden weapon or as a source of stress. The goal should be positive: guiding teams, building trust, and linking performance back to the company’s objectives.

Targets are a big part of this. Are we just recycling the same ones every year? Good goals need to be SMART: Specific, Measurable, Achievable, Relevant, and Time-bound. Without this clarity, reviews risk doing more harm than good.

And here’s another trap. Simply repeating job descriptions as ‘goals’ rarely creates meaningful development. If our performance system doesn’t actually drive development or accountability, maybe the system itself needs review.

Finally, not every shiny new method belongs in every company. Just because a framework is popular doesn’t mean it’s the right fit. Systems should be built on real company needs, at the right time. Otherwise, we end up adding extra work for everyone and creating negative side effects instead of progress.

In the end, human resources will always deal with hiring, retention, performance, feedback and other similar topics. But the things we rarely say are what shape a workplace most. If we can bring those into the open without fear we can create teams that are fairer, stronger, and more human. Sometimes, saying the unsaid is the real work.